Terms and Conditions

Last Updated: 2/27/2025

These Terms of Service (“Terms”) govern your use of the services offered by Vanny Ouch DBA Vanny O Realty (“Company,” “we,” “us,” or “our”). By accessing or using our website(s), mobile application(s), or real estate brokerage services (collectively, the “Services”), you agree to be bound by these Terms. Please read them carefully.

1. Acceptance of Terms

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms or our Privacy Policy, you must not use our Services.

2. Eligibility

  1. Age Requirement: You must be at least 18 years of age to use our Services.
  2. Compliance with Laws: You agree to comply with all applicable local, state, national, and international laws, regulations, and ordinances related to your use of our Services.

3. Privacy Policy

Your use of our Services is subject to our Privacy Policy, which details how we collect, use, and disclose personal information. We do not sell or share your personal information with third parties for promotional or marketing purposes. For more information on how we safeguard your data, please review our Privacy Policy.

4. Services and Real Estate Transactions

  1. Scope of Services: We provide real estate brokerage services, including but not limited to, listing and marketing properties, scheduling showings, facilitating transactions, and providing general real estate information.
  2. No Guarantee: While we endeavor to provide accurate information and professional service, we do not guarantee any outcome, including the sale or purchase of a property at a particular price or within a certain timeframe.
  3. Independent Decisions: You acknowledge that all real estate transactions involve risks. Any decisions you make regarding buying, selling, or leasing real property are solely your responsibility. We strongly recommend consulting with appropriate professionals (e.g., attorneys, tax advisors, home inspectors) before entering into any binding contract.

5. Intellectual Property

  1. Ownership: All text, graphics, logos, images, and software (collectively, “Content”) made available through the Services are the property of the Company or our licensors and are protected by applicable intellectual property laws.
  2. Limited License: We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for personal or internal business purposes. You may not reproduce, distribute, modify, or create derivative works of the Content without our prior written consent.

6. Prohibited Conduct

By using our Services, you agree not to:

  1. Violate any law, regulation, or court order.
  2. Infringe upon or misappropriate any third-party rights, including intellectual property rights.
  3. Interfere with the operation or security of the Services, or gain unauthorized access to any systems or networks.
  4. Use the Services to transmit any fraudulent, unlawful, harassing, defamatory, or otherwise objectionable content.
  5. Attempt to collect personal information about other users without their consent or in violation of applicable laws.

7. Disclaimer of Warranties

  1. No Warranty: The Services and any Content provided therein are offered on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim all warranties, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
  2. No Real Estate or Legal Advice: While we strive to provide accurate real estate information, nothing in the Services should be construed as legal, tax, or financial advice. We recommend consulting professionals in relevant fields for specific advice tailored to your situation.

8. Limitation of Liability

  1. Indirect Damages Excluded: To the fullest extent permitted by law, the Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with the use of our Services.
  2. Aggregate Liability: In no event shall our total liability exceed the amount you paid, if any, for the specific Service giving rise to the claim in the 12 months preceding the claim.
  3. State-Specific Laws: Certain state laws (including California law) may not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers or limitations may not apply, and you may have additional rights.

9. Indemnification

You agree to indemnify, defend, and hold harmless the Company, its affiliates, and their respective officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, or expenses (including reasonable attorneys’ fees and costs) that arise out of or relate to your use of the Services, violation of these Terms, or infringement of any third-party rights.

10. Changes to the Services

We reserve the right to modify, suspend, or discontinue, temporarily or permanently, the Services (or any part thereof) with or without notice. We are not liable to you or any third party for any modification, suspension, or discontinuance of the Services.

11. Termination

  1. Termination by You: You may discontinue use of the Services at any time.
  2. Termination by Us: We may suspend or terminate your access to the Services at any time for any reason, including violation of these Terms.
  3. Effect of Termination: Upon termination, your right to use the Services will immediately cease. Any provisions of these Terms that should reasonably survive termination will remain in effect.

12. Governing Law and Dispute Resolution

  1. Governing Law: These Terms shall be governed by and construed in accordance with the laws of the State of California, without giving effect to any principles of conflicts of law.
  2. Dispute Resolution: Any dispute arising out of or relating to these Terms or the Services shall be resolved through good-faith negotiations. If negotiations fail, the dispute shall be resolved by binding arbitration in Sacramento, California, in accordance with the rules of the American Arbitration Association.
  3. Class Action Waiver: You agree to resolve any disputes on an individual basis. You waive any right to a class action lawsuit or class-wide arbitration.

13. Severability

If any provision of these Terms is deemed invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect.

14. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Any changes will be effective upon posting of the revised Terms. Your continued use of the Services after any changes indicates your acceptance of the updated Terms. We encourage you to review these Terms periodically.

15. Contact Us

If you have any questions or concerns about these Terms or our Services, please contact us at:

  • Name/Company: Vanny Ouch DBA Vanny O Realty
  • Phone Number: 916-502-6278
  • Email Address: VannyO.Realty@gmail.com
  • Address: 1819 K Street, STE #100, Sacramento, CA 95814
  • California Real Estate License: Cal DRE# 02068292

By using our Services, you acknowledge and agree that you have read, understood, and consent to these Terms of Service.

Thank you for choosing Vanny Ouch DBA Vanny O Realty. We appreciate the opportunity to serve your real estate needs.